FAQ

Saturday morning through Sunday night. Saturday is on the land and runs from 8am to a 6am close; on Sunday we drive to Phoenix and the evening's sets happen there. Nothing is fenced off once you are in — there is no better view sold separately. Camping is a separate add-on, and two days are not included: Friday on the land is for volunteers, industry and family, and Monday's closing set is ticketed separately. There is no bar and there are no showers — bring what you want to drink, and bring wipes.

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No, and read this one twice if Bonobo is why you are here. Monday in Phoenix is his only set, and it is ticketed separately — a wristband ends on Sunday night. It is a different room and a different ticket, and we will publish how to get one before the presale opens. Do not assume your wristband covers it, because it does not.

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Only as a volunteer. Friday on the land is for volunteers, industry and family — that applies to the camping as well as the sets, so a camping add-on does not get you there a day early. If you want to be on the land Friday, apply to volunteer: we need people from Friday morning through Friday night, and volunteers get a complimentary Root Access wristband. Otherwise your weekend starts Saturday morning.

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Apply at /volunteer. It is the only way onto the land on Friday, and it is a real job rather than a discount scheme: mostly decor and build, Friday morning through Friday night, outdoors in thin air. In exchange your Root Access wristband is complimentary, which covers the whole public festival from Saturday morning to Sunday night. We confirm your role and your call time by email and text before the weekend.

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Yes, up to 30 days before gates, minus the payment processing fee. After that your ticket is transferable but not refundable — ask in the Discord with the new attendee's name and we re-issue it. If we cancel the event outright, your order becomes a credit towards a future Beats & Branches event rather than a cash refund; if we postpone, it moves to the new dates and you can ask for a full refund within 14 days of that announcement instead. The full wording is on the tickets page.

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Yes, up to 48 hours before gates. Ask in the Discord — https://discord.gg/QyJmRzkm2a — and tell us which order it is and the new attendee's full name. We re-issue rather than asking you to forward a QR code, so nobody arrives with a scanned ticket that has already been used.

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There is a waitlist, and it is genuinely how people get in — this is a fifty-person festival, so a single cancellation matters. Waitlist offers go out in order with a 48-hour window.

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Saturday morning through Sunday night. Saturday is on the land and runs from 8am to a 6am close; on Sunday we drive to Phoenix and the evening's sets happen there. The public programme runs Saturday to Monday and a wristband covers the first two of those: Monday's closing set in Phoenix is a separate ticket. Friday on the land is volunteers, industry and family.

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There is no single-day wristband — both tiers cover Saturday morning through Sunday night and that is everything on sale. Nobody counts the days you use, though: wristbands are re-entry, so if you can only make Saturday, come for Saturday. Monday in Phoenix is the one day ticketed on its own, because it is a different room.

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Sunday evening in Phoenix — the studio sets, streamed on Twitch — is included with your wristband. Monday is not: the co-working day, the dinner and the closing set are a separate ticket, and we will publish how to get one before the presale opens.

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Friday is for volunteers, industry and family. If you are not sure whether that is you, it probably is not — but there is a straightforward way in: apply to volunteer. We need help from Friday morning through Friday night, and volunteers get a complimentary Root Access wristband. Ask rather than drive up on the wrong day.

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Bring photo ID matching the name on the ticket — that is what gets scanned at the gate. There is no bar to be carded at: nothing alcoholic is sold here. Whatever you drink, you brought, and this is an all-ages event with a lot of children in it, so keep it at your own camp and keep it in a can.

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No. Camping is a separate add-on so that people who are staying in a bed nearby are not paying for a pitch they will not use. Pick a zone when you buy, or add one later while they last.

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Yes, in RV Row or in the vehicle-camping part of Camp In The Thick Of It, with a vehicle pass. Not in the day-parking area — the crew needs to be able to get a truck through it at 3am.

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In Quiet Camp, yes: no amplified sound at any hour, and voices down after 22:00. Everywhere else, keep amplified sound off at your camp after midnight — that is when the silent disco starts, so the music carries on without a speaker doing it. The programme itself runs to 6am on Saturday, so pick your camping zone with that in mind: the noise is the entire point of the other zones.

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Only in RV Row, and only an inverter-type unit under 60dB. Open-frame contractor generators are the single most complained-about thing at small festivals and they are not coming in.

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Saturday night, on the land. One night, and it is the only camping night a ticket covers. Camp packs out before the drive to Phoenix at 1pm on Sunday, so Sunday night is not a camping night, and Monday is in Phoenix with no camping. Friday night on the land is volunteers, industry and family — the way to camp Friday is to volunteer.

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That is on you. Sunday's sets are at a house in Phoenix and no accommodation is provided — your wristband ends that night. Sort a bed in Phoenix before you travel, or plan to drive home after the last set. It is roughly two hours back up to the land if that is where you left a car.

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No. There are no showers on the land at all — this was planned at one point and it is not happening. There is no water supply here to run them from. It is one night camping and two days on site, so pack wipes, dry shampoo and a change of clothes and you will be fine.

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Private land in Arizona, a few hours' drive from Phoenix, and we are not saying more than that yet. Early November up here can go either way and we would rather hold the location until the weather is settled than publish somewhere we might have to move. The exact location and the gate code go out with your ticket. What we can show you now is the shape of the site — see /map.

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Phoenix Sky Harbor (PHX). You will need a car: there is no transit and no shuttle. Rideshare will bring you up and will not come back for you, so do not plan on it for the return.

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Yes, and it is the thing most people miss. Saturday is on the land, which is the camping part and a drive out of the city. Sunday starts on the land and ends back in Phoenix. Monday is Phoenix. Check the running order before you book anything, because a hotel by the airport is no use on Saturday and a tent is no use on Monday.

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The gate opens at 8am on Saturday and the first set starts at 8am too, so 8am is both the earliest you can get in and the best time to. That goes for both wristbands — Root Access does not open the gate early. Miami Papi will be playing while you pitch, which is a fine way to do it; if you would rather have the tent up first, the day is twenty-two hours long and nobody is counting. The last mile is dirt and sunset is around 17:20 in early November, so if anything delays you, arriving in daylight is worth more than arriving on time.

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Yes — wristbands are re-entry, and the gate is staffed until 22:00 each night. After that you are parking outside and walking in.

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No. Bring all of it. This is dry camping and there is no water on the land — no taps, no refill station, nothing to buy. Plan on at least a gallon per person per day and bring more: the air up here is thin and dry, and Saturday runs from 8am to 6am. Running out of water is the single most likely way to have a bad weekend here.

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You take it home. There is no trash collection here and no bins to fill — this is a leave-no-trace event, so everything you bring in leaves with you. That includes food scraps, grey water, and cigarette ends. Bring more bags than you think you need, and if you find something that is not yours, take that too. Fifty people can leave a piece of land exactly as they found it, or they can be the reason it is not available next year.

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No. Every zone is 100% dry camping — no hookups anywhere, including RV Row. Charge everything before you leave home and bring a power bank; there is no phone charging onsite either. Inverter generators under 60dB are allowed in RV Row and nowhere else. If you are in an RV or a van, arrive with full fresh tanks and empty grey and black, because there is no water and no dump.

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Neither, and it makes less difference than it sounds. This is a cashless event, and with no bar and no kitchen there is essentially nothing to buy on the land anyway — the food, the water and whatever you want to drink all come in with you. Buy your ticket before you travel and you are done; there is little or no phone signal out here for anything else.

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No. There is no kitchen and no catering on the land, and nothing to buy, so bring all your own food for the whole stay — every meal, not just breakfast. If you would rather one of those meals was eaten together, a communal meal is welcome and it needs someone to organise it: put your hand up at /volunteer. Drinks are the same story — there is no bar, so whatever you want to drink, bring it.

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Headphones, provided — bring nothing. On Saturday it starts at midnight and runs through to the morning, alongside and then after the main programme, which is also how the music keeps going without waking the people who paid for Quiet Camp. If you have never done one: it is much better than it sounds on paper.

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No. Saturday is twenty-two hours long because some people want that, not because anyone is expected to do all of it. Sets run from 8am, the silent disco starts at midnight, the all-hands back-to-back is at 4am and Will See closes it at sunrise. Quiet Camp exists precisely so you can go to bed at eleven and not be woken by any of it.

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No. Will See closes Saturday's programme with a sunrise set at 6am on Sunday morning — his second of the day, after the 10pm slot. Dress for the coldest part of the night, because that is exactly when it is.

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After camp packs out we drive back to Phoenix, and Sunday evening's sets happen in a studio and are streamed on https://twitch.tv/TheWillSee — so people who could not make it can still watch. The room itself is much smaller than the land, and whether it is open to ticket holders or crew only is still being worked out. We will say before the presale.

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Yes. All ages, under-16s free with a ticketed adult. This is a small festival with a lot of parents in it; the six-year-old on your shoulders is expected, not tolerated.

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Yes. This was a no and it is now a yes, so if you read otherwise somewhere, this is the current answer. Fly considerately: not over people, not over somebody's camp without asking, and land it if anyone asks you to. Fire restrictions and common sense still apply, and the forest canopy is lower and closer than it looks from the ground.

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No pets. Service animals are welcome — tell us in advance so we can put you somewhere with shade and a clear path.

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Yes. There is a level, firm-surface camping area beside the ADA parking spaces, close to the restrooms and to where the music happens. Ask for it at checkout so we hold you a spot rather than finding one on the day.

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High pine forest: dirt, pine needles, exposed roots, and a gentle slope across the whole site. It is not paved anywhere. A rigid-frame wheelchair will manage the main paths; a narrow caster will struggle.

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No. There is no first-aid station and no medical cover on the land — this is settled now rather than pending, and it is the single most important line on this page. Everyone brings their own first-aid kit, and if you need help you find a crew member and ask; we will do what we can with what people have. The nearest emergency department is a drive rather than a walk, there is little or no phone signal, and anything beyond the contents of a personal kit means that drive. Come with your own kit and enough of any medication you take, do not come alone if you would rather not be alone in that situation, and tell us at checkout about anything we should know.

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It goes ahead. Weather does not stop this event: early November up here can mean 65F and dust or it can mean snow, and you should pack for both. We would only stop for genuine danger, and the cancellation terms for that are on the tickets page — an outright cancellation becomes a credit towards a future event rather than a refund.

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Bring it in its labelled container with enough for an extra day, and store anything that must stay cool in your own cooler rather than relying on ice being available. If it is refrigerated or controlled, tell us at checkout.

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Illegal drugs are not permitted, and we are not going to pretend that ends the conversation. There is no first-aid station and no harm-reduction tent here, so the honest version is this: if you or a friend are in trouble, find any crew member. We would far rather help than have you hide it, and nobody is reporting anyone. Look after each other, and come and get us early rather than late.

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The website collects nothing but a newsletter address, if you give one. Everything else — your address, phone, emergency contact — lives in the ticketing platform, not here. See /privacy.

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