Text message updates
There is close to no phone signal on the land. When something changes that you need to know about before you arrive — the gate has moved, the road is closed, a weather hold — a text is the only thing that reliably reaches people. That is the entire reason this exists.
Buying a ticket does not sign you up for these
Checkout asks for your mobile number so we have a way to reach you about your order. It does not ask whether you want these updates, and giving us your number is not agreeing to them. There is no way to opt in to this channel at the moment. If that changes, this page will say exactly how, before anyone is texted. The number does join the separate announcements list below, which is not this.
What this channel is for
- A gate or road change
- The way in is not the way you were told. This is the one that matters most.
- Weather
- A hold, a warning, or something you need to prepare for on the land.
- Safety
- Anything affecting your safety while you are there.
- A schedule change
- A set moves far enough that turning up at the old time means missing it.
And nothing else. No lineup announcements, no presale reminders, no merchandise, no "we miss you" the following spring. Sending marketing down this channel would train people to ignore the one message that is genuinely urgent, and it is not what anyone agreed to.
If you do want to hear about on-sales and announcements by text, that is a separate list — held separately, and you can leave it without touching this one. Buying a ticket adds the mobile number you give at checkout to it, as checkout says under that box; reply STOP to any of its messages to leave.
How you opt in
Right now, you cannot. Until 8 October 2026 there was an optional yes-or-no question at checkout; it has been removed, and checkout does not ask about this channel any more. Any opt-in we add later will be a question you answer yes to, or do not — never bundled into our terms, and never implied by buying a ticket.
How to stop
Reply STOP to any message and you will not get another one. It takes effect immediately and you do not have to explain yourself. Reply HELP to get our contact details back, or ask in the Discord and we will remove your number by hand.
Opting out of texts does not affect your ticket, and it does not unsubscribe you from the emails about your order.
The small print carriers want stated
- Messages come from Beats & Branches.
- Message frequency varies. In a normal year this is a handful of messages in the week of the festival, and none at all outside it.
- Message and data rates may apply — that is between you and your carrier.
- Reply STOP to cancel. Reply HELP for help.
- Carriers do not guarantee message delivery, so please do not treat a text as your only source of truth. The running order is updated too.
- The mobile number you give at checkout is kept in our registration list, in our database. See our privacy page for who holds what and how to have it deleted.